The ICT Department (Information and Communication Technology) of the Ministry of Commerce, Industries and Investment of the Northeastern State of Somalia is responsible for managing and developing the ministry’s digital infrastructure and technology systems. The department ensures the availability, security, and efficiency of IT systems, networks, and databases that support daily operations. It also works to introduce modern digital solutions that improve service delivery, data management, and communication within the ministry.
In addition, the department plays a key role in developing and maintaining digital platforms such as websites, online registration systems, and e-government services. It ensures data security, system backups, and protection against cyber threats while promoting the use of technology across all departments. The ICT Department also provides technical support, training, and guidance to staff to enhance their digital skills and ensure effective use of ICT tools.
Finally, the ICT Department contributes to innovation and digital transformation within the ministry. It develops ICT policies, standards, and strategies aligned with national goals and international best practices. By promoting automation, transparency, and efficiency, the department supports the ministry in delivering faster, more reliable, and accessible services to the public and business community.